Refund & Cancellation Policy

1. Cancellation by Customer

• You may cancel your booking by contacting us via email or phone.

• Refund eligibility depends on how many days before the tour start date the cancellation is made:

  • 30 days or more: Full refund

  • 15–29 days: 50% refund

  • Less than 15 days: No refund

2. Cancellation by Let’s Go Discovery

• In rare cases, Let’s Go Discovery may need to cancel a tour due to unforeseen circumstances.

• If this happens, you will receive a full refund or the option to reschedule your tour.

3. Changes to Bookings

• Requests to change tour dates or participants must be made in writing.

• Changes are subject to availability and may incur additional charges.

4. Refund Process

• Refunds are processed via the original payment method within 7–10 business days after confirmation.

• Please allow extra time for banks or payment providers to complete the transaction.

5. Travel Insurance

• We strongly recommend purchasing travel insurance to cover cancellations, medical emergencies, or unforeseen events.

• Travel insurance is the customer’s responsibility and not included in the tour price.

9. Contact
For questions about these Terms & Conditions, please contact us:
Let’s Go Discovery

email: letsgodiscovery2021@gmail.com
Phone: +60 16-595 5445